/* ==============================================================================
   GovFix — University Service Requests & Campus Workflow Engine
   Dr. D. Y. Patil Institute of Technology, Pimpri, Pune
   Minimalist & Premium Editorial UI System (MEMORY-main Design Principles)
   ============================================================================== */

:root {
  --bg-canvas: #090d16;
  --bg-surface: #0f172a;
  --bg-card: rgba(15, 23, 42, 0.7);
  --bg-card-hover: rgba(30, 41, 59, 0.6);
  --bg-input: rgba(13, 20, 36, 0.85);

  --border-subtle: rgba(255, 255, 255, 0.08);
  --border-focus: rgba(96, 165, 250, 0.5);
  --border-light: rgba(255, 255, 255, 0.12);

  --text-main: #f8fafc;
  --text-muted: #94a3b8;
  --text-dim: #64748b;

  --accent-primary: #3b82f6;
  --accent-primary-hover: #2563eb;
  --accent-emerald: #10b981;
  --accent-amber: #f59e0b;
  --accent-rose: #ef4444;
  --accent-violet: #8b5cf6;

  --font-sans: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
  --font-heading: 'Outfit', -apple-system, sans-serif;
  --font-mono: 'JetBrains Mono', 'SF Mono', Consolas, monospace;

  --radius-sm: 6px;
  --radius-md: 10px;
  --radius-lg: 14px;
}

/* ==============================================================================
   Light Theme System (MEMORY-main Clean Design Standard)
   ============================================================================== */
[data-theme="light"] {
  --bg-canvas: #f1f5f9;
  --bg-surface: #ffffff;
  --bg-card: rgba(255, 255, 255, 0.95);
  --bg-card-hover: #f8fafc;
  --bg-input: #ffffff;

  --border-subtle: rgba(0, 0, 0, 0.08);
  --border-focus: rgba(37, 99, 235, 0.6);
  --border-light: rgba(0, 0, 0, 0.12);

  --text-main: #0f172a;
  --text-muted: #475569;
  --text-dim: #64748b;

  --accent-primary: #2563eb;
  --accent-primary-hover: #1d4ed8;
  --accent-emerald: #059669;
  --accent-amber: #d97706;
  --accent-rose: #dc2626;
  --accent-violet: #7c3aed;
}

[data-theme="light"] body {
  background-color: var(--bg-canvas);
  background-image: 
    radial-gradient(ellipse 80% 50% at 50% -20%, rgba(37, 99, 235, 0.06), transparent 70%),
    radial-gradient(ellipse 60% 40% at 90% 100%, rgba(124, 58, 237, 0.04), transparent 70%);
}

[data-theme="light"] .navbar {
  background: rgba(255, 255, 255, 0.92);
  border-bottom: 1px solid var(--border-subtle);
}

[data-theme="light"] .tabs-container {
  background: rgba(241, 245, 249, 0.92);
  border-bottom: 1px solid var(--border-subtle);
}

[data-theme="light"] .tab-btn {
  color: #64748b;
}

[data-theme="light"] .tab-btn.active {
  color: #0f172a;
  border-bottom-color: var(--accent-primary);
}

[data-theme="light"] .card {
  background: var(--bg-card);
  border-color: var(--border-subtle);
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.05);
}

[data-theme="light"] .sim-clock-capsule {
  background: #ffffff;
  border-color: var(--border-subtle);
}

[data-theme="light"] .data-table th {
  background: #f8fafc;
  color: #475569;
}

[data-theme="light"] .data-table tr {
  border-bottom-color: rgba(0, 0, 0, 0.05);
}

[data-theme="light"] .data-table tr:hover {
  background: rgba(241, 245, 249, 0.6);
}

[data-theme="light"] .form-input,
[data-theme="light"] .form-textarea,
[data-theme="light"] .form-select {
  background: #ffffff;
  color: #0f172a;
  border-color: rgba(0, 0, 0, 0.15);
}

[data-theme="light"] .ticket-card-item {
  background: #ffffff;
  border-color: var(--border-subtle);
}

[data-theme="light"] .ticket-card-item:hover {
  background: #f8fafc;
}

[data-theme="light"] .ticket-card-item.selected {
  background: #eff6ff;
  border-color: var(--accent-primary);
}

[data-theme="light"] .ticket-item-card {
  background: #ffffff;
  border-color: var(--border-subtle);
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.05);
}

[data-theme="light"] .ticket-title {
  color: #0f172a !important;
}

[data-theme="light"] .ticket-desc {
  color: #475569 !important;
}

[data-theme="light"] .modal-card {
  background: #ffffff;
  border-color: rgba(0, 0, 0, 0.12);
  color: #0f172a;
  box-shadow: 0 20px 25px -5px rgba(0, 0, 0, 0.1);
}

/* Theme Toggle Button Component */
.theme-toggle-btn {
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  background: var(--bg-surface);
  color: var(--text-muted);
  border: 1px solid var(--border-light);
  padding: 0.4rem 0.7rem;
  border-radius: var(--radius-sm);
  cursor: pointer;
  font-size: 0.75rem;
  font-weight: 600;
  transition: all 0.2s cubic-bezier(0.16, 1, 0.3, 1);
  user-select: none;
}

.theme-toggle-btn:hover {
  color: var(--text-main);
  background: var(--bg-card-hover);
  border-color: var(--border-focus);
  transform: translateY(-1px);
}

.theme-toggle-btn:active {
  transform: scale(0.97);
}

.theme-icon {
  transition: transform 0.25s ease;
}

.theme-toggle-btn:hover .theme-icon {
  transform: rotate(20deg);
}

* {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

body {
  background-color: var(--bg-canvas);
  color: var(--text-main);
  font-family: var(--font-sans);
  line-height: 1.5;
  min-height: 100vh;
  display: flex;
  flex-direction: column;
  overflow-x: hidden;
  background-image: 
    radial-gradient(ellipse 80% 50% at 50% -20%, rgba(59, 130, 246, 0.08), transparent 70%),
    radial-gradient(ellipse 60% 40% at 90% 100%, rgba(139, 92, 246, 0.05), transparent 70%);
  background-attachment: fixed;
}

/* Custom Scrollbars */
::-webkit-scrollbar {
  width: 6px;
  height: 6px;
}
::-webkit-scrollbar-track {
  background: rgba(15, 23, 42, 0.5);
}
::-webkit-scrollbar-thumb {
  background: rgba(148, 163, 184, 0.2);
  border-radius: 4px;
}
::-webkit-scrollbar-thumb:hover {
  background: rgba(148, 163, 184, 0.35);
}

/* ==============================================================================
   Top Navigation Bar
   ============================================================================== */
.navbar {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 0.9rem 2rem;
  background: rgba(9, 13, 22, 0.85);
  backdrop-filter: blur(14px);
  border-bottom: 1px solid var(--border-subtle);
  position: sticky;
  top: 0;
  z-index: 100;
}

.nav-brand {
  display: flex;
  align-items: center;
  gap: 0.85rem;
}

.brand-badge {
  width: 32px;
  height: 32px;
  border-radius: var(--radius-sm);
  background: linear-gradient(135deg, rgba(59, 130, 246, 0.2), rgba(139, 92, 246, 0.2));
  border: 1px solid rgba(96, 165, 250, 0.3);
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 800;
  font-size: 0.9rem;
  color: #93c5fd;
  font-family: var(--font-mono);
}

.brand-title {
  font-family: var(--font-heading);
  font-size: 1.15rem;
  font-weight: 700;
  color: var(--text-main);
  letter-spacing: -0.02em;
  display: flex;
  align-items: center;
  gap: 0.5rem;
}

.brand-campus-tag {
  font-size: 0.68rem;
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: #93c5fd;
  background: rgba(59, 130, 246, 0.12);
  border: 1px solid rgba(59, 130, 246, 0.25);
  padding: 2px 7px;
  border-radius: 4px;
}

.brand-subtitle {
  font-size: 0.75rem;
  color: var(--text-muted);
}

/* Simulation Clock Capsule */
.sim-clock-capsule {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  background: rgba(15, 23, 42, 0.7);
  border: 1px solid var(--border-subtle);
  border-radius: 24px;
  padding: 0.35rem 0.8rem 0.35rem 1rem;
}

.sim-clock-info {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  font-size: 0.78rem;
}

.sim-clock-label {
  color: var(--text-dim);
  font-size: 0.7rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

.sim-clock-time {
  font-family: var(--font-mono);
  color: #e2e8f0;
  font-size: 0.8rem;
}

.sim-offset-badge {
  font-family: var(--font-mono);
  font-size: 0.7rem;
  background: rgba(59, 130, 246, 0.15);
  color: #93c5fd;
  padding: 1px 6px;
  border-radius: 4px;
  font-weight: 600;
}

.sim-clock-actions {
  display: flex;
  gap: 0.25rem;
  border-left: 1px solid var(--border-subtle);
  padding-left: 0.6rem;
}

.sim-btn-step {
  background: rgba(255, 255, 255, 0.05);
  border: 1px solid var(--border-subtle);
  color: var(--text-muted);
  font-size: 0.72rem;
  font-family: var(--font-mono);
  padding: 3px 7px;
  border-radius: 4px;
  cursor: pointer;
  transition: all 0.15s ease;
}

.sim-btn-step:hover {
  background: rgba(59, 130, 246, 0.2);
  border-color: rgba(96, 165, 250, 0.4);
  color: #fff;
}

.sim-btn-reset {
  background: transparent;
  border: 1px solid rgba(239, 68, 68, 0.2);
  color: #fca5a5;
  font-size: 0.72rem;
  padding: 3px 8px;
  border-radius: 4px;
  cursor: pointer;
  transition: all 0.15s ease;
}

.sim-btn-reset:hover {
  background: rgba(239, 68, 68, 0.15);
  border-color: rgba(239, 68, 68, 0.4);
}

/* ==============================================================================
   Segmented Navigation Tabs
   ============================================================================== */
.tabs-container {
  display: flex;
  gap: 0.4rem;
  padding: 0.6rem 2rem;
  background: rgba(13, 20, 36, 0.5);
  border-bottom: 1px solid var(--border-subtle);
}

.tab-btn {
  background: transparent;
  border: 1px solid transparent;
  color: var(--text-muted);
  font-family: var(--font-sans);
  font-size: 0.84rem;
  font-weight: 500;
  padding: 0.5rem 1rem;
  border-radius: var(--radius-sm);
  cursor: pointer;
  display: flex;
  align-items: center;
  gap: 0.5rem;
  transition: all 0.15s ease;
}

.tab-btn:hover {
  color: var(--text-main);
  background: rgba(255, 255, 255, 0.04);
}

.tab-btn.active {
  background: rgba(59, 130, 246, 0.12);
  border-color: rgba(59, 130, 246, 0.3);
  color: #93c5fd;
  font-weight: 600;
}

.tab-counter {
  font-size: 0.7rem;
  font-weight: 700;
  background: rgba(255, 255, 255, 0.08);
  color: #94a3b8;
  padding: 1px 6px;
  border-radius: 10px;
}

.tab-btn.active .tab-counter {
  background: rgba(59, 130, 246, 0.25);
  color: #bfdbfe;
}

.tab-counter.danger {
  background: rgba(239, 68, 68, 0.2);
  color: #fca5a5;
}

/* ==============================================================================
   Main Content Layout
   ============================================================================== */
.main-content {
  flex: 1;
  padding: 1.5rem 2rem 3rem 2rem;
  max-width: 1440px;
  width: 100%;
  margin: 0 auto;
}

.tab-pane {
  display: none;
  animation: fadeIn 0.2s cubic-bezier(0.16, 1, 0.3, 1);
}

.tab-pane.active {
  display: block;
}

@keyframes fadeIn {
  from { opacity: 0; transform: translateY(4px); }
  to { opacity: 1; transform: translateY(0); }
}

/* Section Header */
.section-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-end;
  margin-bottom: 1.25rem;
  padding-bottom: 0.75rem;
  border-bottom: 1px solid var(--border-subtle);
}

.section-header h2 {
  font-family: var(--font-heading);
  font-size: 1.35rem;
  font-weight: 700;
  letter-spacing: -0.02em;
  color: var(--text-main);
}

.section-header p {
  font-size: 0.84rem;
  color: var(--text-muted);
  margin-top: 2px;
}

.role-pill {
  font-size: 0.74rem;
  font-weight: 600;
  padding: 0.25rem 0.75rem;
  border-radius: 20px;
  background: rgba(15, 23, 42, 0.8);
  border: 1px solid var(--border-subtle);
  color: var(--text-muted);
  display: flex;
  align-items: center;
  gap: 0.4rem;
}

.role-pill strong {
  color: #93c5fd;
}

.role-pill .dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #3b82f6;
}

.role-pill.admin .dot {
  background: #ef4444;
}

/* ==============================================================================
   Cards & Layout Grids
   ============================================================================== */
.card {
  background: var(--bg-card);
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-md);
  padding: 1.25rem;
  backdrop-filter: blur(12px);
  transition: border-color 0.15s ease;
}

.card-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 1rem;
}

.card-header h3 {
  font-family: var(--font-heading);
  font-size: 1.05rem;
  font-weight: 600;
  letter-spacing: -0.01em;
  color: var(--text-main);
}

.badge-subtle {
  font-size: 0.72rem;
  font-weight: 600;
  background: rgba(255, 255, 255, 0.05);
  color: var(--text-muted);
  padding: 2px 7px;
  border-radius: 4px;
}

/* Tab 1 Portal Grid */
.portal-grid {
  display: grid;
  grid-template-columns: 460px 1fr;
  gap: 1.5rem;
  align-items: start;
}

@media (max-width: 1024px) {
  .portal-grid {
    grid-template-columns: 1fr;
  }
}

/* Forms */
.form-group {
  margin-bottom: 0.9rem;
}

.form-group label {
  display: block;
  font-size: 0.78rem;
  font-weight: 600;
  color: var(--text-muted);
  margin-bottom: 0.35rem;
  text-transform: uppercase;
  letter-spacing: 0.02em;
}

input, textarea, select {
  width: 100%;
  background: var(--bg-input);
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-sm);
  padding: 0.6rem 0.8rem;
  color: var(--text-main);
  font-family: var(--font-sans);
  font-size: 0.85rem;
  transition: all 0.15s ease;
}

input:focus, textarea:focus, select:focus {
  outline: none;
  border-color: var(--border-focus);
  background: rgba(15, 23, 42, 0.95);
  box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.15);
}

textarea {
  resize: vertical;
}

/* Quick Presets Chips */
.presets-row {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  margin-bottom: 1rem;
  flex-wrap: wrap;
}

.presets-label {
  font-size: 0.72rem;
  color: var(--text-dim);
  font-weight: 600;
  text-transform: uppercase;
}

.preset-chip {
  background: rgba(255, 255, 255, 0.04);
  border: 1px solid var(--border-subtle);
  color: var(--text-muted);
  font-size: 0.74rem;
  padding: 0.25rem 0.6rem;
  border-radius: 4px;
  cursor: pointer;
  transition: all 0.15s ease;
}

.preset-chip:hover {
  background: rgba(59, 130, 246, 0.12);
  border-color: rgba(96, 165, 250, 0.3);
  color: #fff;
}

/* Buttons */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.4rem;
  font-family: var(--font-sans);
  font-size: 0.84rem;
  font-weight: 600;
  padding: 0.6rem 1.1rem;
  border-radius: var(--radius-sm);
  border: 1px solid transparent;
  cursor: pointer;
  transition: all 0.15s ease;
}

.btn:active {
  transform: scale(0.98);
}

.btn-primary {
  background: var(--accent-primary);
  color: #fff;
}

.btn-primary:hover {
  background: var(--accent-primary-hover);
}

.btn-outline {
  background: transparent;
  border-color: var(--border-subtle);
  color: var(--text-muted);
}

.btn-outline:hover {
  background: rgba(255, 255, 255, 0.05);
  color: var(--text-main);
  border-color: var(--border-light);
}

.btn-success {
  background: rgba(16, 185, 129, 0.15);
  border-color: rgba(16, 185, 129, 0.35);
  color: #6ee7b7;
}

.btn-success:hover {
  background: rgba(16, 185, 129, 0.25);
  color: #fff;
}

.btn-danger {
  background: rgba(239, 68, 68, 0.12);
  border-color: rgba(239, 68, 68, 0.3);
  color: #fca5a5;
}

.btn-danger:hover {
  background: rgba(239, 68, 68, 0.22);
  color: #fff;
}

.btn-warning {
  background: rgba(245, 158, 11, 0.15);
  border-color: rgba(245, 158, 11, 0.35);
  color: #fcd34d;
}

.btn-warning:hover {
  background: rgba(245, 158, 11, 0.25);
  color: #fff;
}

.btn-sm {
  font-size: 0.78rem;
  padding: 0.35rem 0.75rem;
}

.btn-block {
  width: 100%;
}

/* Category Filter Pills */
.category-filter-pills {
  display: flex;
  gap: 0.35rem;
  margin-bottom: 0.9rem;
  overflow-x: auto;
  padding-bottom: 2px;
}

.cat-pill {
  background: rgba(255, 255, 255, 0.04);
  border: 1px solid var(--border-subtle);
  color: var(--text-muted);
  font-size: 0.75rem;
  font-weight: 500;
  padding: 0.3rem 0.7rem;
  border-radius: 20px;
  cursor: pointer;
  white-space: nowrap;
  transition: all 0.15s ease;
}

.cat-pill:hover {
  background: rgba(255, 255, 255, 0.08);
  color: #fff;
}

.cat-pill.active {
  background: rgba(59, 130, 246, 0.18);
  border-color: rgba(96, 165, 250, 0.4);
  color: #bfdbfe;
  font-weight: 600;
}

.filter-bar {
  margin-bottom: 1rem;
}

/* Ticket List Container */
.ticket-cards-scroll {
  max-height: 640px;
  overflow-y: auto;
  padding-right: 4px;
}

/* Ticket Card Styling */
.ticket-item-card {
  background: rgba(15, 23, 42, 0.55);
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-sm);
  padding: 1rem;
  margin-bottom: 0.85rem;
  transition: all 0.15s ease;
}

.ticket-item-card:hover {
  border-color: rgba(96, 165, 250, 0.3);
  background: rgba(15, 23, 42, 0.75);
}

.ticket-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 0.4rem;
}

.ticket-id {
  font-family: var(--font-mono);
  font-weight: 700;
  color: #60a5fa;
  font-size: 0.82rem;
}

.ticket-location {
  font-size: 0.78rem;
  color: var(--text-muted);
  margin-left: 0.5rem;
}

.ticket-title {
  color: #fff;
  font-size: 0.92rem;
  font-weight: 600;
  margin-bottom: 0.3rem;
}

.ticket-desc {
  font-size: 0.82rem;
  color: var(--text-muted);
  margin-bottom: 0.75rem;
  line-height: 1.45;
}

.ticket-meta-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.4rem 0.8rem;
  background: rgba(10, 16, 28, 0.6);
  padding: 0.6rem 0.8rem;
  border-radius: 6px;
  font-size: 0.76rem;
  margin-bottom: 0.75rem;
  border: 1px solid rgba(255, 255, 255, 0.04);
}

.ticket-meta-grid span {
  color: var(--text-dim);
}

.ticket-meta-grid strong {
  color: #e2e8f0;
}

/* Status Badges */
.badge-state {
  font-size: 0.7rem;
  font-weight: 700;
  padding: 2px 7px;
  border-radius: 4px;
  text-transform: uppercase;
  letter-spacing: 0.02em;
}

.state-SUBMITTED { background: rgba(59, 130, 246, 0.15); color: #93c5fd; border: 1px solid rgba(59, 130, 246, 0.3); }
.state-TRIAGED { background: rgba(139, 92, 246, 0.15); color: #c4b5fd; border: 1px solid rgba(139, 92, 246, 0.3); }
.state-ASSIGNED { background: rgba(6, 182, 212, 0.15); color: #67e8f9; border: 1px solid rgba(6, 182, 212, 0.3); }
.state-IN_PROGRESS { background: rgba(245, 158, 11, 0.15); color: #fcd34d; border: 1px solid rgba(245, 158, 11, 0.3); }
.state-READY_FOR_CLOSURE { background: rgba(16, 185, 129, 0.15); color: #6ee7b7; border: 1px solid rgba(16, 185, 129, 0.3); }
.state-CLOSED, .state-RESOLVED { background: rgba(16, 185, 129, 0.2); color: #a7f3d0; border: 1px solid rgba(16, 185, 129, 0.4); }
.state-REJECTED_INVALID { background: rgba(239, 68, 68, 0.15); color: #fca5a5; border: 1px solid rgba(239, 68, 68, 0.3); }
.state-REOPENED { background: rgba(244, 63, 94, 0.15); color: #fda4af; border: 1px solid rgba(244, 63, 94, 0.3); }
.state-ESCALATED_L1, .state-ESCALATED_L2 { background: rgba(239, 68, 68, 0.2); color: #fca5a5; border: 1px solid rgba(239, 68, 68, 0.4); font-weight: 800; }

.badge-urgency {
  font-size: 0.7rem;
  font-weight: 700;
  padding: 2px 6px;
  border-radius: 4px;
  background: rgba(255, 255, 255, 0.06);
  color: #cbd5e1;
}

/* 6-Stage Progress Pipeline */
.progress-pipeline {
  display: flex;
  justify-content: space-between;
  margin: 0.75rem 0;
  padding: 0.4rem 0;
  border-top: 1px solid var(--border-subtle);
  border-bottom: 1px solid var(--border-subtle);
}

.pipeline-step {
  display: flex;
  flex-direction: column;
  align-items: center;
  flex: 1;
}

.step-node {
  width: 20px;
  height: 20px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 10px;
  font-weight: 700;
  background: rgba(255, 255, 255, 0.08);
  color: #94a3b8;
  border: 1px solid transparent;
}

.step-node.done {
  background: var(--accent-primary);
  color: #fff;
}

.step-node.active {
  background: rgba(59, 130, 246, 0.2);
  color: #93c5fd;
  border-color: #60a5fa;
}

.step-label {
  font-size: 9px;
  color: var(--text-dim);
  margin-top: 3px;
  text-align: center;
}

.step-label.active {
  color: #93c5fd;
  font-weight: 600;
}

/* AI Copilot Card */
.ai-box {
  margin-top: 1rem;
  background: rgba(59, 130, 246, 0.05);
  border: 1px solid rgba(59, 130, 246, 0.2);
  border-radius: var(--radius-sm);
  padding: 0.85rem;
}

.ai-box-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 0.6rem;
}

.ai-tag {
  font-size: 0.78rem;
  font-weight: 700;
  color: #93c5fd;
}

.ai-status {
  font-size: 0.7rem;
  color: var(--text-dim);
  background: rgba(255, 255, 255, 0.04);
  padding: 1px 5px;
  border-radius: 3px;
}

.ai-meta-row {
  display: flex;
  justify-content: space-between;
  font-size: 0.78rem;
  margin-bottom: 0.35rem;
  color: var(--text-muted);
}

.ai-meta-row strong {
  color: #e2e8f0;
}

.ai-draft-note {
  margin-top: 0.6rem;
  padding-top: 0.6rem;
  border-top: 1px solid rgba(59, 130, 246, 0.15);
}

.draft-title {
  font-size: 0.72rem;
  font-weight: 600;
  color: #93c5fd;
  text-transform: uppercase;
}

.draft-text {
  font-size: 0.8rem;
  color: #cbd5e1;
  margin-top: 2px;
  line-height: 1.4;
}

/* ==============================================================================
   Tab 2: Supervisor Master-Detail Layout
   ============================================================================== */
.officer-layout {
  display: grid;
  grid-template-columns: 360px 1fr;
  gap: 1.5rem;
  align-items: start;
}

@media (max-width: 900px) {
  .officer-layout {
    grid-template-columns: 1fr;
  }
}

.ticket-card-item {
  background: rgba(15, 23, 42, 0.6);
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-sm);
  padding: 0.85rem;
  margin-bottom: 0.6rem;
  cursor: pointer;
  transition: all 0.15s ease;
}

.ticket-card-item:hover {
  background: rgba(30, 41, 59, 0.6);
  border-color: rgba(96, 165, 250, 0.25);
}

.ticket-card-item.selected {
  background: rgba(59, 130, 246, 0.12);
  border-color: rgba(59, 130, 246, 0.45);
}

.ticket-item-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 0.3rem;
}

.officer-pane-content {
  min-height: 380px;
}

/* ==============================================================================
   Tab 3: Institutional Administration War Room
   ============================================================================== */
.metrics-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 1rem;
  margin-bottom: 1.5rem;
}

@media (max-width: 800px) {
  .metrics-grid {
    grid-template-columns: repeat(2, 1fr);
  }
}

.metric-card {
  background: var(--bg-card);
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-sm);
  padding: 1.25rem 1rem;
  text-align: center;
}

.metric-val {
  font-family: var(--font-heading);
  font-size: 2rem;
  font-weight: 700;
  color: #fff;
  line-height: 1.1;
  margin-bottom: 0.3rem;
}

.metric-label {
  font-size: 0.75rem;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.02em;
}

.metric-warning .metric-val { color: #f59e0b; }
.metric-danger .metric-val { color: #ef4444; }
.metric-success .metric-val { color: #10b981; }

/* Data Tables */
.table-responsive {
  overflow-x: auto;
}

.data-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.82rem;
}

.data-table th {
  text-align: left;
  padding: 0.7rem 0.8rem;
  color: var(--text-dim);
  font-weight: 600;
  text-transform: uppercase;
  font-size: 0.7rem;
  letter-spacing: 0.04em;
  border-bottom: 1px solid var(--border-subtle);
  background: rgba(10, 16, 28, 0.5);
}

.data-table td {
  padding: 0.75rem 0.8rem;
  border-bottom: 1px solid rgba(255, 255, 255, 0.04);
  color: #cbd5e1;
}

.data-table tr:hover td {
  background: rgba(255, 255, 255, 0.02);
}

/* ==============================================================================
   Tab 4: Audit & Benchmarks
   ============================================================================== */
.judge-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1.5rem;
}

@media (max-width: 900px) {
  .judge-grid {
    grid-template-columns: 1fr;
  }
}

.full-width {
  grid-column: 1 / -1;
}

.card-desc {
  font-size: 0.82rem;
  color: var(--text-muted);
  margin-bottom: 1rem;
  line-height: 1.45;
}

.audit-banner {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  background: rgba(16, 185, 129, 0.08);
  border: 1px solid rgba(16, 185, 129, 0.25);
  padding: 0.6rem 0.9rem;
  border-radius: var(--radius-sm);
  margin-bottom: 1rem;
  font-size: 0.82rem;
  color: #a7f3d0;
  font-family: var(--font-mono);
}

.hash-cell {
  font-family: var(--font-mono);
  font-size: 0.72rem;
  color: #60a5fa;
  max-width: 140px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.refusal-highlight {
  color: #fca5a5;
  font-weight: 600;
}

/* Toast */
.toast-container {
  position: fixed;
  bottom: 2rem;
  right: 2rem;
  background: rgba(15, 23, 42, 0.95);
  border: 1px solid #10b981;
  color: #fff;
  padding: 0.8rem 1.25rem;
  border-radius: var(--radius-sm);
  box-shadow: 0 10px 30px rgba(0, 0, 0, 0.6);
  font-size: 0.85rem;
  z-index: 1000;
  backdrop-filter: blur(12px);
  animation: toastIn 0.2s cubic-bezier(0.16, 1, 0.3, 1);
}

@keyframes toastIn {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}

/* Modal Dialog */
.modal-backdrop {
  position: fixed;
  inset: 0;
  background: rgba(4, 7, 15, 0.85);
  backdrop-filter: blur(12px);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 1000;
  padding: 1.5rem;
}

.modal-card {
  background: rgba(15, 23, 42, 0.95);
  border: 1px solid rgba(255, 255, 255, 0.15);
  border-radius: var(--radius-md);
  box-shadow: 0 20px 60px rgba(0, 0, 0, 0.7);
  width: 100%;
  max-width: 580px;
  max-height: 90vh;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
}

.modal-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  padding: 1.25rem 1.5rem;
  border-bottom: 1px solid var(--border-subtle);
}

.modal-header h3 {
  font-family: var(--font-heading);
  font-size: 1.05rem;
  font-weight: 600;
  color: #fff;
}

.modal-close-btn {
  background: rgba(255, 255, 255, 0.06);
  border: 1px solid var(--border-subtle);
  color: var(--text-muted);
  width: 28px;
  height: 28px;
  border-radius: 50%;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0.85rem;
  transition: all 0.15s ease;
}

.modal-close-btn:hover {
  background: rgba(239, 68, 68, 0.2);
  color: #fff;
}

.modal-body {
  padding: 1.25rem 1.5rem;
  flex: 1;
}

.upload-dropzone {
  border: 2px dashed rgba(96, 165, 250, 0.3);
  background: rgba(59, 130, 246, 0.04);
  border-radius: var(--radius-sm);
  padding: 1.25rem;
  text-align: center;
  cursor: pointer;
  transition: all 0.15s ease;
}

.upload-dropzone:hover {
  background: rgba(59, 130, 246, 0.08);
  border-color: var(--accent-primary);
}

.hidden {
  display: none !important;
}